Dear customers,
Due to the considerable increase in customs costs imposed by the UK Government following Brexit , we have been forced to modify the way we handle shipments to this destination.
New ordering procedure
From now on, shipments to the United Kingdom cannot be made directly from the online store . If you wish to place an order, please contact us at info@pinoyjacaranda.com indicating the products you wish to purchase.
We will review your request individually and send you a personalized quote that will include:
- Shipping costs depend on the volume and weight of the products.
- Customs duties and applicable taxes in the United Kingdom.
Once you accept the quote and make the payment (credit/debit card, PayPal or bank transfer), We will proceed to prepare and ship your order as usual.
Our commitment
We understand that this adjustment may be inconvenient and we sincerely appreciate your understanding. We are actively working to find a solution that will allow us to Restore direct online shipments to the UK soon .
Thank you for trusting Pino & Jacaranda.
We continue to improve every process to offer you the best possible service, wherever you are.
